Conditions of return

All requests for return of goods must be made in writing to COMPART.

The request can be addressed from this link.


The company COMPART must give its approval before any recovery.


The company COMPART only takes back the new goods, having never been used and respecting their original packaging (packaging and quantity).


The company COMPART does not take back the goods that have been the subject of a special order (custom manufacture for example), nor those whose delivery is more than 1 month.


For goods with an expiry date, the delivery must not be older than 15 days and the goods must be valid for at least 1 month before the expiry date.


The transport costs for the return of the goods are the responsibility of the customer.


Otherwise, the goods will be refused by COMPART.


When the goods are taken back, the company COMPART will issue a return slip (on company letterhead and signed by the representative or agency manager).


The resale price of goods will be equal to 85% of the price initially invoiced to the customer and will be refunded in full on the credit card (if payment by credit card) or on the bank account (if payment by bank transfer) which was used for payment.